Return Policy

Items must be sent Villa Vidal within 14 days of order date. Returned items must be unworn, unaltered, unwashed and stain/smell free with all tags attached. Defective or Incorrect items must be reported within 24 hours of receiving the package. Please remember that you are responsible for returning shipping charges.

Items that meet guidelines will be issued store gift card via email. No refunds or exchanges. Store credit can be used immediately and never expires. Please note that original shipping charges are non-refundable.

Merchandise can be returned to:

Villa Vidal
25070 Avenue Tibbitts
Valencia, CA 91311

 

• Processing:

Once returned items are received and inspected, you will receive and E-gift card to your email. Processing returns can take anywhere between 5 to 7 business days.

Have more questions? Email us at info@villavidal.com and we’ll be happy to help!